Conversational AI Developers

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Conversational AI Developers

Chatbots are playing an increasingly significant role in organizations across the globe. Chatbots were initially introduced to reduce the burden on Contact Centers. However they were mainly FAQ based and reactive. Chatbots were domain specific and available only via Rich Web Chat but as time progressed, Chatbots eventually became Virtual Agents and have gotten to the stage of being Virtual Assistants today. Chatbots are also being referred to as IDWs or Intelligent Digital Workers.

Conversational AI is all about providing an omni-channel experience which is not restricted by the number of domains, language,or integrations with third party applications such as HRMS, CRM, Finance & Accounting etc. These BOTS are pro-active in nature and are Data-Driven and are going way beyond Chatbots, IVRs and RPA. The journey towards Intelligent Digital Workers (IDWs) is guided by the key principles of democratization, co-creation, and sharing within enterprise ecosystems.

Using Conversational AI, you can BOTIFY your organization. You can leverage BOTS to optimize your workforce, focus your people on the most important tasks and let BOTS take care of the rest. Whether it is in Operations, Sales and Marketing, Services & Staffing, HR, Legal, Finance and Contact Center, your next hire should be an Intelligent Digital Worker.

At Valenta, our Conversational AI Designers work along side our Business Analysts to create unique Conversational Experiences for our clients using the following Communication Channels :

voice

Phone, Alexa, and Google Home

messaging

SMS, WhatsApp, Facebook Msg, Viber, Instagram, and Twitter

Slack, MS Teams, Rich Web Chat

iot

Orchestration Automation

Some of our Conversational-AI Developers work

Chat Bots for Shift Worker Scheduling

The Valenta Advantage

24X7

24/7/365 Operation

With Onshore, Nearshore and Offshore Centers to choose from, Valenta offers its clients a 24/7 Non-Stop operation.

global

Global Provider

Valenta is a Leading RPA Solutions provider with over 150+ Certified RPA Developers supporting clients from over 20 Markets across various sectors.

ISO

ISO Certification

Valenta is ISO 27001 Certified in Information Security including GDPR compliance.

experience-team

Domain Expertise

Our RPA Developers are supported by Domain Experts across Supply Chain Operations, Finance and Accounting, IT Operations, Human Resources, Contact Center, Sales and Marketing and more.

Identify and Eliminate Manual Processes

How we add value?

Our Conversational AI staffing services deliver value to our clients by the reducing cost of operations, helping them attain world class cost structures, and implementing effective controls. We have standardized all processes with a high degree of automation.

We have a comprehensive and integrated Conversational AI service capabilities. We augment our capabilities by continuously investing in building Conversational AI expertise through:

  • Continuous investment in Automation and AI Technologies
  • Creating Standard Operating Procedures for each of our clients
  • Providing clients with a Real Time Visibility Platform
  • A Dedicated Conversational AI Academy, which focuses on increasing domain expertise

Conversational AI Software Expertise

Driving Conversational AI by leveraging best-in-class technology solutions:

ibm-watson
google-dialog flow
amazon-lex
microsoft-luis

Valenta Packages

Junior Conversational AI Developers

(1-2 years of Experience)

Mid-Level Conversational AI Developers

(3-4 years of Experience)

Senior Conversational AI Developers

(5+ years of Experience)

C-AI As A Service

From design to implementation to ongoing updates with a single Monthly-Pay-As-You-Go fee

Book Free Consultation

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