Many processes lend themselves to automation in the Retail and Consumer Packaged Goods space. Please find the following Heat Maps highlighting Supply Chain and Customer Support areas that are the best places to start with automation and digital transformation.
AI can be used as a tool to replace human-based conversations, including the application of conversational AI an example. Further to this, 47% of respondents highlighted that quality control and inventory management were areas that AI can improve. Through managing costs and buyer needs; as well as tracking supply quantities and demand aligning both eCommerce and physical stores, AI will eliminate errors.
© Statista 2021. Details: Worldwide; January to February 2020; 1,000*; C-suite executives, directors, heads of AI, heads of data or analytics; Questionnaire and personal interview
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Top Conversational AI Use Cases Valenta & OneReach.ai
Retail and Consumer Packaged Goods companies can benefit from Valenta services. We have partners and staff onboard who understand this sector and who have experience in it. Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission. We do this through process consulting, digital transformation, the automation of tasks, and by providing staff augmentation. Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees. We have Managing Partners located in cities across the US, Canada, the UK, the EU, and Australia. Our Managing Partners work with other onshore consultants, plus offshore consultants, developers, and managers of outsourced staff to deliver the best services to our clients. Please reach out here to locate a Managing Partner in your area.
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